KILLER REWARDS FAQ SECTION

Membership costs nothing and includes:

• Free shareable fries + 2 sauces on next visit after sign up
• Free dessert on member’s birthday month
• Free burger (up to $12) every 200 points
• Access to member-only offers throughout the year

There are 3 easy ways to redeem your Killer Rewards:

• Mobile App – Login, add item to cart, choose reward to redeem at check out screen.
• Dine in – Show your member barcode (mobile app home screen) or provide account phone number before you finish placing your order. 
  *Note: team members cannot add transactions to your account after the fact.
• Online – Sign into your account before placing order. Available rewards will show as option at check-out screen.
  

• Mobile App Orders– simply login in and begin order 
• Online Orders – sign into account (top right corner of ordering menu) before completing order. 
• Dine In – have team member scan your mobile app barcode when placing your order OR provide team member your phone number.
  

Your sign up rewards (shareable fries + 2 sauces) will be delivered to your wallet within 24 hours after your first visit as a Killer Rewards member.

Rewards can be redeemed one / order.

All rewards are delivered to the members wallet and expire 7-30 days after issue. Please see individual offers for expiry date. *Exception: birthday dessert is good for a one time use the entire month of the Killer Reward member’s indicated birthday month.

No, your rewards are yours to redeem without other requirements unless specified in the offer.

Send a copy of your receipt, your reward #, and a quick explanation to [email protected]

No problem, you can access your account by: 

• Mobile App – Log in, reward number is on the homepage
• Dine in – Provide team member your phone number before placing your order.  

Online – access account here.